Business Profile: Duncan Autobody Service

Oct. 27

Duncan’s Auto Service

1. How long have you owned your business?

23 years

2. What was the inspiration to start your business?

I was tired of working for other people and not having control over the quality of parts and services offered. It was really important to me to offer the best service at the best prices and build a shop of reliable, honest and well trained technicians.

3. What is your favorite part of being a small business owner?

I truly like helping people and when a customer comes in with a problem that seems overwhelming or impossible, we enjoy the challenge of finding the most affordable, reliable solution. Life can be challenging and we work very hard to make sure that our customers can rely on us to take care of their vehicle so they have one less thing to worry about.

4. What do you wish more people knew about your business?

We can work on their under-warranty vehicles; they don't have to go out of town to their dealer. Also, some customers only come in for oil changes and to have their summer or winter tires put on, not knowing that the shop offers complete automotive services, including new tire sales, air

conditioning maintenance, alignments, state of the art diagnostic services and mechanical repair to all makes and models of cars and small trucks.

5. Who is your biggest supporter?

Some of our customers have been supporting us since day one, twenty two years ago. The vast majority of our customers return again and again over the years. We appreciate their loyalty and work hard to keep it.

6. What are you most proud of about your business?

We always invest in the most professional tools and equipment on the market. We also invest in the future by taking on co-op students and apprentices so that we can build the next generation of excellent automotive services technicians. We are proud to have the trust of our customers and we always welcome the opportunity to grow.

7. Describe yourself or your business in one or two words?

Honest and professional.

Contact Information:

50 Duke Street, PO Box 1408, Bobcaygeon, K0M 1A0.

705 738 4999

Email: duncanauto.billing@gmail.com

Web: www.duncansauto.ca

Facebook: www.facebook.com/DuncansAutoServiceInc

Instagram: @duncansautoservice